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    海外技术支持热线Oversea Technical Hotline:(86)755-25504162-8619
    国内技术支持热线Domestic Technical Hotline:(86)755-25504162-8603

    售前服务Pre-sales service
    (1)前期咨询服务:为客户介绍相关案例并深入分析技术方案;
    Pre-consultation service: Introduce relative case and deeply analyze technical solution for our clients.
    (2)业务咨询服务:为客户介绍公司产品、解决方案,与客户交流探讨,深入挖掘客户的详细
    需求;
    Business consultation service: Introduce company product and solution to our client, and communicate&discuss deeply the clients’ requirements.
    (3)提供个性化解决方案:结合客户提出的实?#24066;?#27714;,提供个性化的专业技术方案,并有针对
    性地制定培训方案;
    Provide client-tailored solution: Combining with the practical requirements from client, we provide client-tailored&professional technical solution and training courses.

    售中服务In-sale service
    (1)为客户提供现场安装、调试、演示等前期工程技术服务;
    Provide on-site installation, commissioning, DEMO and pre-engineering technical service.
    (2)为客户提供工程安装现场管理咨询服务;
    Provide the management consultation service related to on-site engineering installation.
    (3)为客户提供详细的技术方案资料,并对客户进行个性化的培训服务。
    Provide detailed technical solution information and client-tailored  training service.
    售后服务After-sale service
    (1)软件、硬件产品维护、保修服务;
    Software, hardware product maintenance and warranty service.
    (2)记录客户提出的建议、意见和投诉,建立详细的客户档案;
    Record suggestions, proposal and complaints from clients and build detailed clients archives.
    (3)根据客户档案的分析,为客户提供具有前瞻性的咨询服务和建议。
    According to analysis of clients archives, we also provide visionary consultation and proposals.
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